The use of Artificial Intelligence (AI) has increased productivity and efficiency in the workplace. Thus, many companies have turned to this technology to improve their hiring processes – something that previously required hours of menial work to screen the best candidates. In this context, artificial intelligence has proven to be particularly useful, so this article will go through some of the main benefits of using AI in recruitment processes.
What is Artificial Intelligence?
In simple terms, Artificial Intelligence is a branch of computer science that aims to create machines capable of performing tasks that would usually require human intelligence.
Why use Artificial Intelligence in hiring processes?
Artificial Intelligence can lead to better data-based decisions by focusing on candidates soft and hard skills, while putting aside sensitive data, such as age and gender. This can also help companies hire a more diverse group of people as with this technology it is possible to mitigate discriminatory biases that could otherwise eliminate candidates from the hiring process.
According to the study The State of Artificial Intelligence in Talent Acquisition, conducted by Oracle in 2019, while only 10% of companies were applying artificial intelligence in their recruitment processes back then, 37% claimed they had plans of using AI within the next two years. With the Covid-19 crisis, this process has only progressed faster, as companies have had to compete for candidates more than ever before.
With the evolution of technology and the adoption of new ways of interacting with people, talent acquisition has had to reinvent itself to keep up. With the adoption of Artificial Intelligence, it is possible to analyze thousands of candidates in a matter of seconds, and find the best match for each role. The biggest benefit of using this technology is making the process more efficient, which can ultimately lead to better results and even reduce costs. Furthermore, it helps HR professionals by releasing them from repetitive, menial tasks, so that they can focus on more interesting challenges in talent acquisition and management.
5 benefits of using Artificial Intelligence in Hiring Processes
1. Quick screening process
Recruiters often don’t have enough time to analyze all the CVs they receive for each role, and thus there is always a chance good candidates go unnoticed – specially when there is an urgent need to fill the position. With AI, the screening process can be done in seconds, and recruiters can focus on tasks that require more attention, such as interviews with candidates.
2. Impartial and data-oriented decisions
As previously mentioned, artificial intelligence can be used to mitigate discriminatory biases in hiring, which can help companies to select the best candidates regardless of their gender, age, ethnicity and so on. This can contribute to diversity goals and ultimately make the company more competitive.
3. A better experience for both candidates and recruiters
Artificial intelligence makes the hiring process much quicker, and that is great for recruiters and candidates alike. When searching for a job, waiting for results can be an anxiety inducing experience for candidates, and having a quick reply – whether positive or negative – can help enormously.
4. A more humane process
It might seem ironic, but using AI in RH processes leads to a more humane experience. With the tradicional process, some candidates might be overlooked by recruiters due to discriminatory biases, lack of time or even just plain exhaustion.
AI can lead to a fairer process for candidates, and recruiters get to focus on the most human task of all: really getting to know the candidate in latter steps of the process, by conducting interviews and interacting with them, and thus getting the best information possible to make a decision.
5. Cost Reduction
Artificial intelligence can help reduce operational costs, as it increases productivity with its huge data processing capacity.
The evolution of the hiring process
Hiring processes have transformed in the last few years, and the adoption of technology has aided HR professionals enormously. Here are some of the tools that have changed the way hiring processes are conducted:
- Automation of communication;
- ATS systems;
- Artificial Intelligence;
- Online assessments;
- Remote interviews.
HR in the digital era
Now that you know the main benefits of using artificial intelligence in hiring processes, consider how to implement this technology in your company.
First, identify your main objective. Why do you want to use AI? Time optimization? Analyzing candidates while mitigating biases? Cost Reduction?
Talk to your team and understand their necessities, and pain points. Brainstorm ideas and figure out in which context AI can be most effective.
After researching which provider suits your needs the most, define what your budget for the project is.
As technology progresses, companies need to adapt and change to keep up with the times. Those who fail to do so will be left behind by the competition.